Calling all Health Practitioners, Health Clinics, Businesses, Cafes, Manufacturers, Restaurants, Schools, Institutes, Distributors, Buying Clubs, etc. We offer our bags with our label, no label, or you can provide your own company label on our bags (we can affix them for you for a nominal fee.) Scroll down below to see our Terms and Policies for Wholesale and Distributor accounts.

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Wholesale purchases are typically made for resale or for bulk organizational use. For further product details or custom orders, please contact our sales team at sales@vt-fiddle.com. Pictures and complete descriptions for our items appear on our website. Terms and policies may change at anytime. All our Wholesale and Distributor orders are made to order on purpose! Doing so keeps our costs low and allows us to excel in our customer care. We wish to extend a customized experience to keep our mission/purpose alive.  

 

Minimum Quantity for Wholesale and Distributor Orders

Wholesale: Minimum orders begin at a quantity of 50 bags which can be mixed/matched of shapes from our entire catalog of product offerings. We will package wholesale orders using our company labels in recycled plastic bags, unless otherwise specified by you. You have options with us! :) Kindly let us know if you would like to use your own branding and if you would like us to affix your labels to our bags for a nominal fee per bag. You can also request to have the bags sent with no label for you to affix your own labels to, if desired. It’s helpful to know your use so we can package accordingly.

Distributor: Minimum orders begin at a quantity of 250 bags which can be mixed/matched of shapes from our entire catalog of product offerings. Any items of 50 or more of any one style will get bundled into groupings of 50 unless you specify otherwise. If quantities equal less than 25 of any one shape, Vermont Fiddle Heads will package using our company labels in recycled plastic bags, unless otherwise indicated by you. Kindly let us know if you would like to use your own branding as well as if you require us to affix your labels to our bags for a nominal fee per bag. You can request us to use no labels, if desired.

PLEASE NOTE: For order quantities over 1000+, please email sales@vt-fiddle.com for further pricing.

 

Options For How We Receive Your Orders

1. Order by phone at 1-802-279-3481.  Kindly leave a detailed message and one of us will get back to you as soon as possible!
2. Fill out order form (see Order Form on last page of wholesale packet) and email with payment information to: sales@vt-fiddle.com - kindly include your phone number in case we need to reach you.
3. Order by email: sales@vt-fiddle.com and please include your phone number in case we need to reach you.
4. Ordering online: you can now place an order online as all wholesale prices are reflected on our website.  Please order whatever quantity of bags you wish to purchase. Once you reach a quantity of 50, you’ll be able to set up your payment and delivery information. You’ll also be able to reorder with ease, if you choose to create a login/password on our site. PLEASE NOTE: Orders of 250 quantity or more receive an extra 5% off total cart price. For orders of 1000+, email sales@vt-fiddle.com for pricing.

 

Your Payment Options for Ordering

We require all wholesale orders to be prepaid by credit card, check, or money order, unless setting up terms (more info below.) ALL WHOLESALE ORDERS ARE MADE TO ORDER and payment is required at the time of ordering.) PLEASE NOTE: All payments must clear bank prior to when sewing work commences.

• Credit Cards: We honor VISA, Mastercard, American Express, and Discover. AMEX will incur a slightly larger % (3%) to cover the extra fee we incur when processing those cards. For larger orders, a handling fee may also apply and will be listed in the invoice and discussed, if necessary.
• Checks and Money Orders:  All payments made payable in US Dollars to: Vermont Fiddle Heads, LLC. Checks   must clear bank prior to bags being sewn since all Wholesale orders are made to order! International checks are not accepted. Payments should be mailed to:  Vermont Fiddle Heads, 2332 Highgate Rd, St. Albans, VT 05478
• Terms: Net 15 payment terms may occur with approval after three consecutive prepaid orders and after successful credit application submission/review. International checks are not accepted.
• Sales Tax / Re-Seller’s Permit: All non-food orders will be charged 7% sales tax unless we have your Reseller Certificate on file. 

 

Shipping and Handling Expectations

Continental US Orders (within the US): We will ship via USPS, UPS, and FedEx if that is preferred by the customer and the customer will pay for actual shipping charges for orders. We can also supply freight options for orders over 10,000 QTY. Customers may also provide, schedule, and pay for your own legitimate shipping carriers who will work with us to ensure delivery of your order(s).

International Orders (outside the US): All our customers will pay actual cost of postal shipping and tariffs for international orders. We typically ship via USPS International Priority Mail but can also ship via UPS International upon request. Customers may also provide, schedule, and pay for your own legitimate shipping carriers who will work with us to ensure delivery of your order(s).

 

Our products are made to order and usually ship within 7-10 business days depending on size of order. Generally speaking, Wholesale orders of 50 bags require 7-10 business days to manufacture. Quantities of 250 or more may require more lead time. If you have a specific date for when you need our products delivered, kindly let us know in advance and we will work to meet your calendar requirements. We welcome blanket purchase orders and ask that you provide us with a schedule for regular/routine delivery. Payment must occur with any Wholesale order, regardless of size (unless Terms have already been approved/established) and is required for blanket purchase orders and/or for setting up auto-shipments.

 
If you’d like to set up an auto-shipment, please let us know the QTY that you’d like to order and the frequency you’d like to receive them (e.g. 500 square hemp ovals bags every 3 months.) This is helpful for us to sew ahead of time and ship at a faster pace to you. (If this is appealing to you, kindly provide a blanket purchase order to ensure that your bags are scheduled for manufacturing.) If ever we end up in a backlogged production clog, please know we communicate proactively to ensure updated delivery schedules and expectations. We practice building and maintaining strong working relationships with our incredible clients and customers.

 

Custom Orders Expectations

We accept Custom orders, prepaid only. Custom orders are defined as orders that have dimensions and/or special shapes (filtration or sprouting bags) that are not in our standard product catalog. They may require different materials and/or fabric for their realized purpose.  All Custom, Wholesale, and/or Distributor orders are considered Final Sale becase they are made to order for your needs/wants/purposes. We gladly fulfill any special size or shape requirement for our products and we work with you to create prototypes prior to production QTYs. PLEASE NOTE: Costs might vary depending on size/shape plus quantity wanted of any custom order. There are no returns, credits, or refusals allowed on our Wholesale, Distributor, and/or Custom Orders.

 

Returns and/or Credit Expectations

As a matter of policy, our Wholesale and Distributor orders are Final Sale and therefore there are no returns, credits, or refusals allowed. It may be possible to repair/replace a damaged bag for a customer. Any orders containing 50 or more of any one style bag is also considered a Final Sale. Custom orders cannot be returned, refunded, or credited. We recognize some returns may occur due to extenuating circumstances in life, in human error, etc. Should there be some extenuating circumstance with your order, kindly notify us within 2 days of receipt of your order regarding damage, errors, adjustments, or need to return. Present whatever written or photo documentation you have to help explain the need and we will seek to find an equitable solution. Returned goods must be in good, unmarked, and saleable condition. If damaged shipments, you must save the original boxes and packing materials and/or take photos of them to submit to postal carrier prior to notifying us with the outcome of that claim. We may need to charge a restocking fee. We may need to provide you with a Return Merchadise Authorizaion (RMA) number. In summary, Vermont Fiddle Heads, LLC and its staff must be notified of any potential return, must approve conditions to establish a return, and the option for a conditional store credit may occur after a potential restocking fee is applied.

We thank you for your understanding of our Terms and Policies. It is an honor and a real pleasure to be in business relationship with you.

For more information, please call us at 802-279-3481, email us at sales@vt-fiddle.com or fill out the simple form on the contact us page. Thank you for your interest in our bags! We are happy to work with you.